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stevedon
Wing Commander
United Kingdom
120 Posts |
 Posted - 18/02/2010 : 20:22:08
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well I went to try the queens Head in Dogmersfeildas someone had mentioned great Thai food.
Got there to be told closing for 4 weeks for refurb
Went to barley Mow instead and it was great |
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Loopylu
Cadet
3 Posts |
Posted - 03/03/2010 : 19:12:52
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Hi all thought I would share this email from Hall & Woodhouse with you in regards to the de havilland.
Thank you for your very kind comments regarding the wine and relaxingatmosphere at the De Havilland Arms. I was obviously very disappointed to read your comments regarding the food and the further comments that had been placed on the forum. I share some of the frustration listed by members that have posted comments on the forum. We do use fresh ingredients, and most of the dishes are prepared and cooked at the pub, not micro-waved bought in meals as is suggested. However, this means little if the food the customer receives is of poor quality. In the last couple of months I have been working hard with the Manager and the Head Chef at the De Havilland to improve the specials offered and drive forward the food quality. This will remain our focus in the coming weeks and months. Please be assured that your comments, and those placed on the forum, are taken seriously.
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midge10
Air Commodore
264 Posts |
Posted - 03/03/2010 : 19:25:49
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loopylu, well done for contacting Hall & Woodhouse & for posting the reply here on the forum. Will check with interest people experiences in the coming weeks....
quote:
Originally posted by Loopylu
Hi all thought I would share this email from Hall & Woodhouse with you in regards to the de havilland.
Thank you for your very kind comments regarding the wine and relaxingatmosphere at the De Havilland Arms. I was obviously very disappointed to read your comments regarding the food and the further comments that had been placed on the forum. I share some of the frustration listed by members that have posted comments on the forum. We do use fresh ingredients, and most of the dishes are prepared and cooked at the pub, not micro-waved bought in meals as is suggested. However, this means little if the food the customer receives is of poor quality. In the last couple of months I have been working hard with the Manager and the Head Chef at the De Havilland to improve the specials offered and drive forward the food quality. This will remain our focus in the coming weeks and months. Please be assured that your comments, and those placed on the forum, are taken seriously.
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Charlie
Wing Commander
126 Posts |
Posted - 04/03/2010 : 09:51:44
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| I have complained directly numerous times to Hall and Woodhouse regarding the food, service and hyigene at the pub and was always told that they would look into it- but nothing ever happens except the complaint is passed to the pub so the landlord knows who is complaining which then actually has put people off making offical complaints. |
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Crew4
Air Marshal
1589 Posts |
Posted - 04/03/2010 : 10:25:03
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The specials may be different. But they too are "Chosen" from a list issued by the brewery.
Why not let the Kitchen make something from all of there fresh ingredients ???? |
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Queen
Air Marshal
United Kingdom
555 Posts |
Posted - 06/03/2010 : 08:15:58
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| We were at the de hav last night kids were hungry so got fish fingers and chips. Quality of fish fingers was rubbish and she only got two! my husband then forgot to order the drink with the meal deal and brought a seperate drink. Went back to bar and asked for refund for the drink. The moody bar man same one allways fobbed me off about it being the same price it worked out we only paid 4 pence more and he could not refund drink. The two men working there are awfull the women is great. |
Queen. |
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Crew4
Air Marshal
1589 Posts |
Posted - 06/03/2010 : 10:13:55
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Sad, but true.
I am getting tiered of complaining. The brewery should let the chef cook. I am sure he can.
Also a bit of customer service would not go amiss. |
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FAN2071
Air Commodore
United Kingdom
382 Posts |
Posted - 15/03/2010 : 21:15:27
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quote:
Originally posted by Squidgey
I'm obviously an idiot!! I've eaten there more than once, I have not been disappointed by the food on any occasion. The service on the other hand could do with improving as it can be painfully slow.
Squidgey, same here! It's not The Ritz but then I don't expect it to be. The food is nice, it's local and it's walking distance so nobody has to drive. If I am ever served food which I dont think is good enough, I will tell the waiter or waitress there and then. I will continue to go there. It's a treat for me to be able to walk there, eat, drink and walk home again! |
FAN2071 |
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Crew4
Air Marshal
1589 Posts |
Posted - 16/03/2010 : 08:47:42
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| You say that but for only a few quid in a taxi, you would be surprised what you can get around here. |
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Crew4
Air Marshal
1589 Posts |
Posted - 16/03/2010 : 09:06:27
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The Barley Mow - Location: Winchfield
Address: The Hurst, Winchfield, Hook, Hampshire, RG27 8DE [01252 617490] Distance:
1.3 miles
The Queen's Head - Location: Dogmersfield
Address: Pilcot, Dogmersfield, Fleet, Hampshire, RG27 8SY [01252 613531] Distance:
1.7 miles
The Cricketers - Location: Hartley Wintney
Address: The Green, Hartley Wintney, Hook, Hampshire, RG27 8QB [01252 842166] Distance:
1.7 miles
The Waggon and Horses - Location: Hartley Wintney
Address: High St, Hartley Wintney, Hook, Hampshire, RG27 8NY [01252 842119] Distance:
1.7 miles
Fox and Hounds - Location: Church Crookham
Address: 71 Crookham Road, Church Crookham, Fleet, Hampshire, GU51 5NP [01252 663 686] Distance:
1.7 miles
The Falkners Arms - Location: Fleet
Address: Falkners Close, Fleet, Hampshire, GU51 2XF [01252 811311] Distance:
1.8 miles
The Prince of Wales - Location: Fleet
Address: 77, Reading Rd South, Fleet, Hampshire, GU52 7SY [01252 614284] Distance:
1.8 miles
The Black Horse - Location: Crookham Village
Address: The Street, Crookham Village, Fleet, Hampshire, GU51 5SJ [01252 616434] Distance:
1.9 miles
The Phoenix Inn - Location: Hook
Address: London Road, Hartley Wintney, Hook, Hampshire, RG27 8RT [01252 842484] Distance:
2.0 miles
The George and Lobster - Location: Crookham Village
Address: Crondall Rd, Crookham Village, Fleet, Hampshire, GU51 5SU [01252 615336] Distance:
2.2 miles
The Wyvern - Location: Church Crookham
Address: Aldershot Road, Church Crookham, Fleet, Hampshire, GU13 0JY [01252 624772] Distance:
2.6 miles
The Tweseldown - Location: Church Crookham
Address: Beacon Hill Road, Church Crookham, Fleet, Hampshire, GU52 8DY [01252 819110] Distance:
2.9 miles
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Elfie
Squadron Leader
53 Posts |
Posted - 16/03/2010 : 15:25:00
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The Donkey in Elstead / Tilford (just the other side of Farnham) is well worth the trip out. Book ahead though - it's relatively small and don't go just for drinks.
http://www.donkeytilford.co.uk/ |
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stevedon
Wing Commander
United Kingdom
120 Posts |
Posted - 17/03/2010 : 13:28:00
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quote:
Originally posted by Crew4
The Barley Mow - Location: Winchfield
Address: The Hurst, Winchfield, Hook, Hampshire, RG27 8DE [01252 617490] Distance:
1.3 miles
The Queen's Head - Location: Dogmersfield
Address: Pilcot, Dogmersfield, Fleet, Hampshire, RG27 8SY [01252 613531] Distance:
1.7 miles
The Cricketers - Location: Hartley Wintney
Address: The Green, Hartley Wintney, Hook, Hampshire, RG27 8QB [01252 842166] Distance:
1.7 miles
The Waggon and Horses - Location: Hartley Wintney
Address: High St, Hartley Wintney, Hook, Hampshire, RG27 8NY [01252 842119] Distance:
1.7 miles
Fox and Hounds - Location: Church Crookham
Address: 71 Crookham Road, Church Crookham, Fleet, Hampshire, GU51 5NP [01252 663 686] Distance:
1.7 miles
The Falkners Arms - Location: Fleet
Address: Falkners Close, Fleet, Hampshire, GU51 2XF [01252 811311] Distance:
1.8 miles
The Prince of Wales - Location: Fleet
Address: 77, Reading Rd South, Fleet, Hampshire, GU52 7SY [01252 614284] Distance:
1.8 miles
The Black Horse - Location: Crookham Village
Address: The Street, Crookham Village, Fleet, Hampshire, GU51 5SJ [01252 616434] Distance:
1.9 miles
The Phoenix Inn - Location: Hook
Address: London Road, Hartley Wintney, Hook, Hampshire, RG27 8RT [01252 842484] Distance:
2.0 miles
The George and Lobster - Location: Crookham Village
Address: Crondall Rd, Crookham Village, Fleet, Hampshire, GU51 5SU [01252 615336] Distance:
2.2 miles
The Wyvern - Location: Church Crookham
Address: Aldershot Road, Church Crookham, Fleet, Hampshire, GU13 0JY [01252 624772] Distance:
2.6 miles
The Tweseldown - Location: Church Crookham
Address: Beacon Hill Road, Church Crookham, Fleet, Hampshire, GU52 8DY [01252 819110] Distance:
2.9 miles
some of which serve some equally iffy meals!!! |
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Crew4
Air Marshal
1589 Posts |
Posted - 17/03/2010 : 13:42:12
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Point taken, but some don't
The choice is there, and not very far away.
Barley Mow, Phoenix for sure do far better food than the average pub. |
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daphne
Cadet
8 Posts |
Posted - 23/03/2010 : 13:57:12
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| Agree - the De Hav is not what it used to be - and despite the response from Hall and Woodhouse - we were told when speaking to one of the staff recently that it is pre portioned food and microwaved....so someone is telling porkie pies........... |
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daphne
Cadet
8 Posts |
Posted - 23/03/2010 : 13:59:25
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| Believe it or not the one we have found locally that is absolute c**p is The prince of Wales in reading Road South......steer cleer, the place stinks and the food isnt much better......any one else been there recently????? |
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The food is terrible
